Business During COVID-19
As of today, business is operating as usual. We keep most of our stock in fulfilment warehouse and all orders are being dispatched by Royal Mail 1st Class and Royal Mail International (for worldwide orders). Normally, most spare part orders placed before 2pm (GMT) will be shipped out on a same day (applies only to stock held in fulfilment warehouse).
Please note that most couriers (including Royal Mail, UPS and Parcelforce) no longer guarantee express shipping service and some delays might occur. We can see from our recent orders that UK deliveries are operating as usual with very few orders delayed by 1-2 working days.
However, international orders can take up to 2-4 weeks. For international orders, we strongly recommend choosing tracked service.
Electric scooter orders will now be shipped within 24hrs and same day e-scooter shipments are suspended. E-scooter delivery schedule for the UK customers only:
Order Monday by 2pm - delivery Wednesday
Order Tuesday by 2pm - delivery Thursday
Order Wednesday by 2pm - delivery Friday
Order Thursday by 2pm - delivery following Monday
Order Friday by 2pm - delivery following Tuesday
All subject to courier's delays. Normally, expect to add an additional working day. No delivery during weekends or bank holidays.
We would like to thank our customers for choosing myBESTscooter. Stay safe!